Appointments

Due to COVID 19 Pandemic,our urgent walk in surgery in the mornings and all routine appointments have been suspended to protect everyone. Please call to speak to a doctor between 08:30 - 10:00 for OTHER urgent medical problems(not Covid).

Please access 111 online or by telephone as per government advice for Coronavirus related advice. Please check our website for updates as there will be likely changes. 

Online appointment booking has been suspended.

Appointments System

To make an appointment telephone 01923 672 086 or see the receptionist in the surgery. There are pre-bookable appointments available up to 5 weeks in advance. The Practice also releases appointments daily at 08:30 for afternoon and evening appointments and morning surgeries for the next day. Please update your mobile number to receive text messages with confirmation of your appointment and a reminder. You can also cancel the appointment by replying 'Cancel' to this text message. Please do not add any other messages as the replies are not monitored and system will not recognise any other messages.

We aim to offer availability to see a doctor within few days of your call, if need be. You may not always be able to see a specific doctor within these time limits. 

Nurses

All appointments with our Practice nurse are pre-bookable.

Walk-in Surgery

For very urgent problems which cannot wait for more than 24 hours the practice operates a walk-in surgery Monday - Friday between 08:30 and 11:00. 

Extended Hours GP Appointments

As part of a group of GP Practices working together as a GP Federation, Garston Medical Centre provides access to weekday evening and weekend appointments in the Watford Extended Access (WEA) service, which is managed by Direct Local Health Ltd. You may need to go to another local surgery for these appointments.

Our patients can now make an appointment to see a GP on weekday evenings, Saturdays 09:00 - 13:00 and 15:00 - 19:00, and Sundays 09:00 - 13:00; to see a Nurse on Saturdays 09:00 - 13:00 and to have blood tests with a Phlebotomist on Saturdays and Sundays. Please ask the receptionist for further details on how to book an appointment.

During these appointments your health record may be accessed and viewed by clinical staff other than your GP or a GP at your practice.  Please be assured that your confidentially will be maintained; for the service's full Privacy Statement please see 'Patient Information' at www.dlhealth.co.uk."

Telephone Advice

We offer daily telephone advice for our patients between 14:30 to 15:25. Reception will log your call and pass your to call to a doctor for advice.

Please note the last call will be taken at 15:25.

Not Registered for Online Services?

Make an Appointment

You can make appointments for Cervival Smears, Childhood Immunisations,Diabtetic check up,BP Check, and blood tests. Please ring between 11am and 2pm or 5pm to 6pm to book these appointments

Telephone Consultation

Please ring between 11am and 2pm or 5pm to 6pm to book these pre bookable telephone appointments. These can be booked 3 weeks in advance.

On the day telephone advice is between 0830am to 1045AM and 230PM to 430PM. Doctor may ask you to come for a face to face if this is required for your problem

Home Visits

All home visit requests will be assessed over the phone.

If possible please try to telephone reception before 10:30 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.